Privacy Statement

This privacy statement and confidentiality agreement covers SalesChain LLC and its website www.mySalesChain.com.  Because SalesChain, LLC is committed to our users’ privacy, we have agreed to comply with certain information gathering and privacy practices.  If users have questions or concerns regarding this statement, they should contact Customer Support by calling (203) 262-1611 or emailing support@SalesChain.com.

Information
Information stored and collected within the mySalesChain.com system is categorized as either:

  1. Subscriber Company customer data includes, but is not limited to, information provided by the Subscriber Company concerning assets, leasing, contracts, customer lists, service and meter reading data, contact and prospecting data (“Customer Data”).  Subscriber Companies are the sole and exclusive owners of all Customer Data.  Customer Data includes all information entered into the system manually, imported once or automatically transferred from a subscriber companies back end system(s).  AT NO TIME will SalesChain LLC disclose or share this information with third-party companies or affiliates without the express written consent of Subscriber Company.  Customer Data is and shall be maintained in the strictest confidence and is and shall remain the Confidential and Proprietary Property of Subscriber Company and shall be treated by SalesChain LLC as such in a commercially reasonable manner commensurate with the standards in the industry.  

 

  1. Subscriber Company and User Profile information (“Client Profile”).  SalesChain LLC is the sole owner of the Client Profile information collected on mySalesChain.com. SalesChain LLC collects information about our Subscriber Companies at several different points on our Web site. SalesChain does not and will not disclose or share the Client Profile information with third parties for any reason without the express written consent of the Subscriber Company.  Notwithstanding, SalesChain does and will access Client Profile and Subscriber Company data for the purpose of compiling , collecting, computing and analyzing aggregate industry and usage trends.

 
System Configuration and Setup
In order to use this Web site, a Subscriber Company must first complete the User Subscription Agreement.  During the system configuration process Subscriber Companies shall provide contact information (such as name and email address). We use this information to contact the Subscriber Company about services on our site, to send system notices regarding news and activities as well as providing Subscriber Companies with specific support and general help with the system.

Customer Data
All data captured and stored within SalesChain is the exclusive property of the Subscriber Company.  This includes, but is not limited to customer, contact, asset, contract, lease, service and meter reading data.  This data includes all data captured through a WASS integration and/or through the manual leasing company data pulls.

At no time will Saleschain disclose or share this data with any third-party or use this data for any direct or indirect marketing purpose or for any other purpose other than for the use and benefit of the Subscriber Company.  Should the Subscriber Company discontinue use of the SalesChain system or the relationship between Saleschain and Subscriber Company is otherwise terminated and the Subscriber Company is in good standing, SalesChain shall return all Customer Data to the Subscriber Company in the form of a relational database within 10 business days.  Doing so shall certify that all Customer Data will be removed from SalesChain’s system and all hardcopies will be destroyed.

Profile Data
We store information that we collect through log files, to create a profile of our Subscriber Companies use of the mySalesChain.com system.  A profile is stored information that we keep on Subscriber Companies that detail their actions.    .

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user.  The mySalesChain.com system does not utilize cookies in any form.

Log Files
Like most standard Web site servers, SalesChain uses log files.  These include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use.  IP addresses, etc. are not linked to personally identifiable information. 

Communications from the Site

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.  Out of respect for our users privacy we provide a way to opt-out of these communications.

Service Announcements
On occasion it is necessary to send out a strictly service related announcement.  For instance, if our service is temporarily suspended for maintenance we will send Subscribers an email.  Generally, Subscribers may not opt-out of these communications, though they can deactivate their account.  However, these communications are not promotional in nature. 

Customer Service
We communicate with our Subscribers on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the Subscriber’s wishes.

Sharing
Legal Disclaimer
Though we make every effort to preserve Subscriber privacy, we may need to disclose information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.  In such event, SalesChain shall notify Subscriber Company of such request for information so as to provide Subscriber Company with the opportunity to file its objections to the sharing of such information. 

Business Transitions
In the event SalesChain LLC goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, the information collected on mySalesChain.com will, in most instances, be transferred to the successor company.  In no event shall any Customer Data be provided to or shared with any such successor entity or person without an agreement that the Customer Data shall continue to be held in the strictest of confidence as provided for herein. 

Links
This Web site contains links to other sites. Please be aware that, SalesChain LLC, is not responsible for the privacy practices of such other sites.  We encourage our Subscribers to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.  This privacy statement applies solely to information collected by this Web site.

Surveys
From time-to-time our site requests information from Subscribers via surveys.  Participation in these surveys is completely voluntary and the Subscriber therefore has a choice whether or not to disclose this information.  The requested information typically includes information related to a Subscriber’s experience with the mySalesChain system. 

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our Subscribers are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 
If, however, we are going to use Subscribers identifiable information in a manner different from that stated at the time of collection we will notify Subscribers via email.  No changes will take effect without providing ample opportunity for the Subscriber Company to terminate its relationship and receive back its Customer Data. 

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

Phone:                       (203) 262-1611
Fax:                            (203) 262-1612
Email:                         support@SalesChain.com
Address:                    9 Union Square, Suite 110
City:                           Southbury
State:                         CT
Zip:                             06488
Web site URL:            www.SalesChain.com

Incorporation by Reference and Survival
This Privacy Statement shall be deemed incorporated by reference in the User Subscription Agreement between SalesChain LLC and the Subscriber Company.  The terms and conditions herein shall survive the termination of the relationship between SalesChain LLC and the Subscriber Company.